High Castle Traditional
Crafts


Shipping & Returns

High Castle Traditional Crafts - Policies
Man and book

Ordering and Policy Information

You may pay by PayPal or by VISA, Mastercard, and Discover via PayPal.

You may pay by check or money order, as well; merchandise will be shipped after checks have cleared the bank. Please include with your payment your full name, address, and telephone number and a complete description of the item(s) you are ordering (including item or knitting pattern number(s)).

Shipping Policy: Completed items, books, and supplies will be shipped the next business day. Fleece (especially washed fleece) may take a little while to prepare. I'll send you an email after I receive your order giving an approximate ship date, and I'll email you again when the fleece is shipped.

Return Policy: If an item is defective, I will, of course, exchange or refund the cost of that item at my expense (including shipping). If you wish to return an item for any other reason, all shipping charges are customer responsibility. Any returned items must be in the same condition that I sent them.

REMEMBER! Everything is handmade and is available in very limited quantities. Many items are one of a kind.


Thanks for your interest in my work,

Diane

To order, call: (928) 442-9291.
I live in Wilhoit, AZ; we are on Mountain Standard Time. (Most of Arizona does not participate in Daylight Savings Time.)
Arizona residents, please add 6.35% sales tax.
You can also contact me by email.
© 2001-2016 by Diane Braun
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